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Delivery and Returns

Delivery can be to any address as long as the address at which your payment card is registered is also present on your order. All deliveries must be signed for (except items sent by post and which are small enough to be put through your letterbox). Please make sure you keep the receipt enclosed with your goods. Please note - we are only able to accept orders to confirmed delivery addresses within the United Kingdom. We apologise for any inconvenience this may cause.
All delivery timescales are subject to product and delivery slot availability. Small parcels may be delivered via Royal Mail or MyHermes. Delivery is next working day subject to availability. However, delivery may take up to five working days.

The contents of your order and your delivery postcode area will determine which delivery services you will be offered. We do not deliver to Post Office (P.O.) boxes or shipping agent addresses.

Delivery will be between the hours of 7am and 6pm; we are unable to confirm a time.

ASDToolbox.co.uk (ASD Toolbox) will select the most appropriate carrier for your goods. This means your delivery may arrive in more than one batch to ensure your order is transported in the best possible way.
Whilst every reasonable effort shall be made to keep to any delivery date, time of delivery shall not be of the essence and ASDToolbox.co.uk shall not be liable for any losses, costs, damages or expenses incurred by the customer or any other person or company arising directly or indirectly out of any failure to meet any estimated delivery date. The risk in the goods shall pass from the company to the customer upon delivery of such goods to the customer.
We use a 48 hour delivery service, however, please allow 3-5 working days for your order to arrive before contacting us. Occasionally complications may arise such as adverse weather conditions, etc. so If your order hasn't arrived after 5 working days and we haven't contacted you to say otherwise please contact us so we can help you track your order.

Postage
You will only pay one delivery charge per order, which will be the highest depending on the contents of your order and your chosen delivery service. When you have added items to your shopping basket, the standard delivery charge for those products will be automatically applied to your order.
Order over £25 will be free delivery but assume total order does not exceed 30kgs. All goods that weigh in excess of 25kgs please enquire at sales@asdtoolbox.co.uk. In addition goods packed in more than one carton may attract extra shipping surcharge. However, we will not process this order until we confirm this surcharge with you. We Have a mininum order which allow us to keep our price low.

Force Majeure
ASDToolbox.co.uk shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.
Returns. If you need to return a product purchased from ASDToolbox.co.uk then you have 28 working days to do so. The returned goods must be in it original state unopened and any goods or accessories that accompany the returned product must also come back to us.

The goods should also be returned with their original box, packing and accessories. If the return is due to missing or faulty parts then we will offer a full refund or replacement provided we are aware of this within 10 working days. Any refund, which is due to a fault or other defect, will include a refund of the applicable delivery charge.

sales@asdtoolbox.co.uk


This returns policy does not affect your legal rights.